1. Our Core Beliefs Regarding User Privacy and Date Protection
– User privacy and data protection are human rights
– We have a duty of care to the people within our data
2. Personal Information the Website Collects This website collects and uses personal information for the following reasons:
Contact forms and email links Should you choose to contact us using the contact form on our Contact Us page or any email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.
3. Using Your Personal Information
3.1. The Personal Data of our customers is an important part of our business and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfil these purposes:
3.1.1. To help us to identify you when you contact us.
3.1.2. To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
3.1.3. To allow us to contact you (including mail, email, telephone, visit, text or multimedia messages) about products and services offered by us that are similar to those that we have already provided to you or that we have a legitimate interest to contact you about, unless you have asked us not to do so. You can manage your preferences at any time via the preferencing page on our website or by contacting us.
3.1.4. To notify you about changes to our service.
3.1.5. To ensure that content from the Website is presented in the most effective manner for you and for your computer.
3.1.6. To administer the Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
3.1.7. To improve the Website to ensure that content is presented in the most effective manner for you and for your computer.
3.1.8 As part of our efforts to keep the Website safe and secure.
4. Protecting Information
4.1. In accordance with the Data Protection Laws, we adopt strict security measures to protect your Personal Data.
4.2. All Personal Data you provide to us is stored on our secure servers.
4.3. To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.
5.1. The Website may include third-party advertising and links to other websites. We do not provide any Personal Data to these advertisers or third-party websites.
5.2. We exclude all liability for loss that you may incur when using these third party websites.
6. Further Information
6.1. We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly.
6.2. Please note that we may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance.